At Europe Travel Groups, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and travel-related offerings. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website. Europe Travel Groups operates worldwide and aims to handle personal information responsibly and transparently.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request information, make an inquiry, subscribe to communications, or use our services. This may include your name, email address, telephone number, travel preferences, destination interests, and other details you choose to provide.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, approximate location, and general website usage information.
2. How We Use Your Information
The information we collect may be used to:
- Respond to inquiries and requests
- Provide and improve our travel-related services
- Assist with travel planning and service arrangements
- Communicate with you about requested services or updates
- Personalize your website experience
- Maintain website functionality and security
- Understand website usage and improve our content and services
- Comply with applicable legal and regulatory requirements
3. Information Sharing
We do not sell or rent your personal information. We may share relevant information with trusted service providers, business partners, or professional providers when necessary to operate our website, provide requested services, process inquiries, or support travel arrangements.
We may also disclose information when required by applicable law, legal process, or governmental request, or when reasonably necessary to protect our rights, website, users, or business operations.
4. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve inquiries, and meet applicable legal or regulatory obligations.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.
6. Third-Party Services
Our website may use third-party services or tools that assist with website functionality, analytics, communications, or service delivery. These providers may process certain information according to their own privacy policies and applicable requirements.
We encourage users to review the privacy practices of third-party services they interact with through our website.
7. International Data Processing
Because Europe Travel Groups operates worldwide, personal information may be processed or stored in countries other than the country where you reside. Where applicable, we take reasonable steps to ensure that information is handled in accordance with relevant privacy requirements and appropriate safeguards.
8. Your Privacy Choices
Depending on your location and applicable privacy laws, you may have rights regarding your personal information, which can include requesting access to, correction of, or deletion of certain information.
You may also have the right to object to or restrict certain uses of your information. Requests may be subject to applicable legal requirements and reasonable verification procedures.
9. Opt-Out Instructions
If you no longer wish to receive promotional or marketing communications from Europe Travel Groups, you may opt out by contacting us at [email protected] with a request to stop receiving such communications.
Where an unsubscribe option is provided in a marketing email, you may also use that option to withdraw your marketing communication preferences.
Please note that opting out of promotional communications does not necessarily stop service-related or administrative communications that are necessary to respond to your requests or provide services.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements, or privacy procedures. Any updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically to remain informed about how we handle personal information.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Europe Travel Groups
Email: [email protected]